The Right Mix

Technology tools don't solve business problems, but their proper application within a complete strategy is vital to success in a world that moves at Internet speed. Your customers expect professional, fast, and complete products and services. Pick the wrong tools or implementation, and you get left in the competitive dust.

Customer Relationship Management

XSS employs the most complete and robust toolset available for Customer Relationship Management (CRM) available in the industry. We proudly use SalesForce.com, a Application Service Provider (ASP) solution, which we customize to your business' needs -- no "off the shelf" applications that you have to adapt to. Your salespersons are completely trained -- by us -- and productivity increases are almost immediate.

Web Conferencing

As part of your professional toolset, we'll set up and train you on a live-conference tool that allows for remote meetings in two clicks of the mouse. Schedules between you and your prospects/clients are more easily managed, and your representatives do not have to travel to remote customer locations for preliminary, informational, or update meetings. You can choose face-to-face meetings as a productive option, not as a necessity.

Email Marketing

Marketing, Sales, and Informational communicaiton can be done quickly in a targeted fashion, with a minimum of wasted "mass blast". Ongoing communication is targeted to demonstrated interest, including TeleSales when appropriate, and always honoring opt-out requests.